June 8th I had a stereo deck, alarm with keyless entry, sub with amp, and 4 speakers installed.in my 1978 ford crew cab, everything looked good and worked after the 4 days of install, then the truck sat in storage till the weather was good, apon start up after a few months of sitting, the dash lights wernt working nor was the amp kicking on, I tried to follow the problem and I saw relays, the alarm box and all sorts of wires just hanging freely under the dash, under further inspection i saw wires with no ends or tape on them, pieces that were spliced and never taped back up, and other issues that didnt seem right for electrrical equiptment, on feb 18th i called so they could look at the issues and repair, they had the truck for 3 days and when I finally got a call they said that they didnt see any issues therefore they didnt need to repair, however they said that the sub box was too big and the seat needed to be moved forward, I told him that they installed it and they should of noticed this when they did... I then left...
Apon getting back to work I noticed the alarm was now not working, and the alarm box was hanging down under the dash... I called and asked to speak to the owner, they informed me that the owner didnt talk to customers and that I had to speak to the manager, he told me to bring it down and he would look at it, so I then took off from work and went back to Cartunes at 2450 santa rosa ave santa rosa ca 95407 707 5468585, one of the guys run to my truck to see what the problem was and before I could tell him he pushed me out of the way and was in my truck, I went in to finf the owner and I was told again I cant talk to him he doest deal with the publick I had to deal with the manager, they informed me that he wasnt availible and they insisted if I continued to ask I would be told to leave... I asked for the business liences and seller permits and they did not have any valid ones posted... I asked again for the contact info of the owner and they told me to take my truck and they werent going to do the repair work...
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