It's pretty obvious that how this company does business based on the reports here.
Be sure to see them ALL by searching for WYNNS / WYNN'S and PHOENIX AMERICAN.
In short we purchased a WYNN'S extented vehicle warranty from a dealership in Indiana. While on vacation in UTAH the rear end went out.
Total cost of repair was just shy of $1500.00 and we had to rent a car because the repairs took several days.
Wynn's (wynns) claims they never got notice of the claim so they aren't paying it. They also claim to have no records that we ever called even though we have called the four times and no records of us ever sending them a receipt for the claim even though we sent them one.
Now they claim since we didn't send them a receipt within 180 day that they will not reimburse us even though we DID send them a copy (they "have no record of it")
How convenient. No records of filing a claim, no record of receiving proof of claim and no record of any phone calls even though we wrote down the names of the people we spoke with.
WYNN'S WYNNS is a ripoff of the first degree.
We will now be forced to file a small claim against them in court to get the repairs covered.
WYNN'S WYNNS PHOENIX AMERICAN should not be trusted. Tell your everybody you know.
WYNN'S WYNNS is now owned by PHOENIX AMERICAN. Their website is at: http://www.phoenixamerican.com/phoenixamerican/products.html
And company info is:
PHOENIX AMERICAN
6303 Blue Lagoon Drive Suite 225 Miami, FL 33126
800-745-6006 [email protected]
You can get other contact information from other posts here.
I HATE companies like this and can only hope they fail misserably as a result of their deceitfull practices, lies, fraud, and poor customer service.
We will be filing suit and contacting our state attorney general. If you have a problem do the same if you are looking to buy a vehicle warranty look elsewhere.
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COME AND GET IT GOOGLE!!! Paste it all over the internet.
N
46350, Indiana
U.S.A.
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