Usacomplaints.com » Cars & Transport » Complaint / Review: CarMax - Toyota Sequoia. #686508

Complaint / Review
CarMax
Toyota Sequoia

Okay, and so I went into Carmax in North Park in Rate 2008 and was searching for an SUV. We rapidly went right into a 2004 Toyota Sequoia Limited also it appeared just like a great value. We did all of the paperwork, to incorporate an Autocheck that confirmed the automobile was free from any incidents. I'd an excellent encounter using the salesman, supervisor and all of the actions of purchasing.

I really enjoy the vehicle, really strong, but hurts on gasoline...

Fast-forward to 1 June. I am seeking to decrease my expenses, eliminate the Next automobile and consolidate debt. Therefore, I understand I am still upside down about the Sequoia, but prepared to have a $2K reduction simply to be achieved using the funds and all. I got the vehicle back again to the exact same seller I purchased from, Carmax, simply because they provide a free evaluation. Why don't you? They appeared like good people after I purchased the vehicle...

Went in to the revenue ground in North Park, informed them I had been searching for an evaluation, he got the secrets, recognized the vehicle having a plastic quantity thingy, and we lay down. He questioned me what I had been seeking to substitute it and much more chit chat, to incorporate upgrading me about the the standing of the evaluation.

About 25 minutes later he introduced me to some table and began going-over the evaluation procedure, industry condition, condition of the outside, physical, exterior condition, Autocheck background, etc. He showed me their off also it was fairly rediculous! $3k below what I had been mildly calculating. He then went within the facets... ANYTHING on the evaluation confirmed good shape! Why the reduced basketball???

Seeking deeper in the Autocheck, there have been a collision documented in Arizona! It confirmed "Car Injury documented as CRIPPLING" What Is worse? It had been documented 3/16!!! 2 complete years before i purchased the vehicle! WHY was not it about the (almighty) Autocheck completed on 4/13/08, after I purchased the vehicle??? I'd not have purchased the vehicle understanding it'd experienced a collision!

All of The salesperson and also the supervisor might do was provide reasons why it wasnot there when I purchased the vehicle, how it was possibly only a small damage they did not identify on the 125 stage examination, "I Have never noticed this occur before", etc.

Nicely below I'm, caught having a car I cannot market (for just about any good price), dupped by Carmax as well as their Autocheck statement that "wasnot correct subsequently, but has become". Who possesses Autocheck? Carmax perhaps? HMMMMMMM

Chuck

San Diego


Offender: CarMax

Country: USA   State: California   City: San Diego

Category: Cars & Transport

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