Usacomplaints.com » Cars & Transport » Complaint / Review: Avis Car Rental Hilo - Charging for vandalism that was already present before rental!. #683150

Complaint / Review
Avis Car Rental Hilo
Charging for vandalism that was already present before rental!

I arrived in Hilo International airport I had reservations with Avis car rental. The agent reccommended I go inspect the vechicle before filling out the remaining documents to report any damages or dents. Which I did the car had numerous key markings all over the vehicle I reported that to the Avis agent. As well I recorded all damages in my personal cell phone which matches time and date of rental day

I returned the vehicle in the same condition clean in & out and a full tank of fuel no one from Avis inspected the vehicle upon return. Month later I received an envelop from Avis Claim Department saying I was responsible for paying 763.00 dollars for vandalism damages. I have contacted the manager there I pleaded my case he said there was nothing he could do at that time due to claim department was closed for the weekend.


Offender: Avis Car Rental Hilo

Country: USA   State: Hawaii   City: Hilo
Address: General Lyman Field

Category: Cars & Transport

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