A Harleydavidson business that doesn’t regard their clients. Rough Rider Harley Davidson in Minot North Dakota.
2 yrs before I had been informed in the future get my bicycle in the store simply because they were completed focusing on it also it was all set. Within the keeping bay I acquired onto it and expected it-up and gasoline went out the air cleanser right into a big mess on the ground, once that ceased I folded it forward from the mess and struck the beginner and also the bicycle wouldn't start. But I'd been informed it was prepared and also to come have it. And that's a 140-mile round-trip for me personally. I mentioned shit happens and all-is understood. I reported when I had the right to, subsequently forgot about this and managed to move on. I suppose I’m in a position to eliminate and overlook that type of bad support and attempt to stay a faithful client however they can’t ignore my worrying after I had the right to. Appears really childish and contains a crybaby element to it. Supply poor support, obtain a criticism about this, and inform the client to not return. I don’t genuinely believe that may be the design that Harleydavidson really wants to depict towards the community.
The main one additional period I introduced it in, was on the scheduled visit. Which in my experience means it's happening the stand and being done till it's completed beginning about the day and period of the visit. Usually why make use of a scheduled appointment?
Anyway, I got it within the evening prior to the visit but did not have it back for thirty days, so when I did have it back, the statement was for 10 hours work for carburetor changes. Therefore normally I questioned why it required thirty days for 10 hours of work for carburetor changes. Additionally, I might be incorrect here-but used to donot recognize that you might perhaps make changes on that small small carburetor for 10 hours, but perhaps you may, and I Will offer you that. I thought that that small carburetor might be totally dismantled and rebuilt in under 10 hours.in my opinion had anybody been through the exact same encounters, they could be a little upset just like I had been. But I bitched only a little after which required the perspective that shit occurs and managed to move on. Both occasions attempting to consider my company back again to Harleydavidson. As well as for that, I had been informed to locate various other spot to support and/or restore my bicycle.
I'm underneath the conditions I'd the right to my grievances but I also stated shit occurs, and also have attempted to stay a dedicated client. I am prepared to proceed the additional distance however they are not. Actually, I Have previously eliminated the additional distance and published it down to shit occurs and experimented with conduct business together again. What about an easy apology for that poor support, that we never did can get on possibly ocaission plus they overcome it. What right do they've to become annoyed with me, I reported about bad customer support as well as for they wish to complain and become angry like kids, and inform me to consider my business elsewhere. Today they're questioning me support simply because they can’t have a criticism about poor support as an person and apologize and move ahead. I’m the one which obtained the poor support, created my criticism, and managed to move on, why can’t they? This business is representing an childish perspective that I’m sure isn't the manifestation Harleydavidson really wants to released towards the community about their organization. If you like a business that'll handle you poorly I would recommend Rough Rider Harleydavidson in Minot North Dakota.
Sincerely,
Big John
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