Usacomplaints.com » Cars & Transport » Complaint / Review: Harley Davidson/Harley Davidson of Cool Springs in Franklin, TN - 2008 Night Rod Special Problems and Bad Service!. #365638

Complaint / Review
Harley Davidson/Harley Davidson of Cool Springs in Franklin, TN
2008 Night Rod Special Problems and Bad Service!

I purchased a fresh 2008 Davidson Evening Pole Unique from Harleydavidson of Great Rises in Franklin, Tennessee in June. The bicycle rode nicely for that first couple weeks after which started to have significant issues. The bicycle ripped towards the right, the gasoline gauge malfunctioned, the speedometer malfunctioned which led to me getting a solution, the exhaust system broken the body straight behind the brake petal construction about the base part, the radiator products have dropped out numerous occasions, products that contain the fatigue towards the stop have dropped down, etc. It's been a headache. I got the bicycle set for support plus they changed the radiator products and transformed the gas but claimed nothing was wrong withit. The following day the gasoline gauge malfunctioned once more. Before getting the bicycle back towards the dealer I got it to a completely independent bike technician and he discovered the broken body, the exhaust bolt lacking which the radiator products which were changed two times before were eliminated again! This bicycle was significantly less than per month old at that time and contains presently roughly 1800 kilometers onto it! I attempted to get hold of the GM of Great Springs Harleydavidson numerous occasions and he and also the operator WOn't return my calls or talk with me. I obtained a notice in the operator of stated dealer which was really cynical in character and provided no quality. I required that might work requests be sent in my experience numerous occasions but still have yet to get them. The bicycle continues to be in the dealer operating for more than 30 times before a a notice within the email along with a telephone call declaring the bicycle was prepared. The support supervisor named to inform me the bicycle was prepared and that I again required to consult with the dog owner. I never received any more calls. Lately I went in to the dealer to try to possess a conference using the operator in regards to a new bicycle or perhaps a return. I talked using the support supervisor who explained quickly he could not do this and he did not understand where the dog owner was. I inquired if he might find the dog owner or if he'd a mobile phone to which he replied "yes he probably does." Whilst the discussion continued the support supervisor turned increasingly rude and cynical and at-one stage explained "your bicycle is in storage since you have not come to obtain it, it may remain down there for ten years I actually donot care. You are able to come have it or it may remain permanently I actually donot care." He mentioned later within the discussion while shrugging his shoulders, "whatsoever, I actually donot care and that I do not have occasion for this, I've function to complete." This whole-time he seldom talked while taking a look at me. He'd consider the pc or shuffle papers. Then another worker went up and mentioned "nicely I will let you know something, you'renot obtaining a new bicycle." I finally left without any quality.

I've never been spoken to in this method or undergone this type of insufficient client problem. I truly haven't been verbally assaulted. I've completed some study and also have unearthed that this dealer includes a status for performing in this way. A few of the people I talked with were Hwy patrol officers, city police officers, a few Shiners, and numerous others. I've likewise identified 3 extra bicycles of the exact same create and design as mine are experiencing exactly the same issues. Among which ultimately obtained a brand new bicycle but had a joke order placed against him like a situation by possibly Harleydavidson or perhaps a dealer. I highly motivate and claim that any possible Davidson individuals not to conduct business with Harleydavidson of Great Rises or Columbia in Tennessee.


Offender: Harley Davidson/Harley Davidson of Cool Springs in Franklin, TN

Country: USA   State: Tennessee   City: Franklin
Site:

Category: Cars & Transport

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