Purchased a 4 year warranty policy with this group signing a contract for full refund if warranty no used. Met criteria for refund after 4 years. Was very difficult to get info on procedure to receive refund. Was to have check sent out on April 1st. Office now closed until further notice. Further investigation finds company has conducted business in this manner for years. Had I know that, would have never done business with this group.in my opinion, seems to me city of Vacaville should be ashamed of this type of business practice. Better business bureua gives then a A. Goverment is looking to cut cost, in my opinion, this is one group that has dropped the ball and maybe needs to be in the budget cuts. Why are companies using this group. Now I wonder about the business that sold me this coverage and what kind of practices are they doing. Is there no one out there that can fix or handle this group. Ponzie schemes, what kind is this? Don't deal with this company!!!
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