I’ll start this notice by stating how extremely dissatisfied I'm with Allegiant organization as well as their team. On 3/31 at 7:40 P.M. My relative and that I reached the Long Beach Airport, we endured in-line for that Allegiant Table, the client before us informed us that she would function as the last person they examined in which the counter was ending. I tested my view and mentioned there is nevertheless 60-minutes before starting. I strolled up-to the clerk and questioned when they were shutting the table, I observed an indication about the counter read, “This counter shuts 45 minutes just before departure.” The clerk stated that these were shutting the counter which anyone who didn't appear two hours just before starting was forfeiting their solution and would need to buy a fresh one tomorrow morning once the counter reopened.
Our cousin and that I chose to stand-in point and find out if we managed to get towards the table 45 minutes just before starting. At 7:50 P.M. After all of the clients before us had been administered their boarding passes it had been our change in the table. We were rudely switched away by your worker, at this time there have been four more clients behind me. I stated towards the clerk that there is nevertheless 50 units left to starting and his response was that, “It doesn’t issue you need to browse the fine-print in your verification you had a need to appear 2 hours just before departure”. We pleaded with him to please let's panel as there is nevertheless 50 units left before starting and also the plane was about 100-feet from us, Long Beach Airport is extremely little and we just had a carry on. The clerk refused to assist us declaring he had a need to abandon the table and proceed support with luggage, my relative and that I strolled away and also the clerk invested the following 10-15 minutes fighting using the different clients (he might have examined us in).
The fineprint on my verification claims that clients have to be examined in at least 45 minutes just before planned starting (we're able to have now been examined in). I named Allegiant Customer Support 3 times and after being on-hold for more than 15 units every time I hungup. On my next endeavor I eventually got your hands on somebody, although being on-hold for fifteen minutes, and was informed that my only option is always to create a notice. I find this plan is in position since clients will not wish to create a notice and so Allegiant retains the cash that, in my own situation, is unrightfully theirs.
I'm currently seeking that I be returned the entire quantity of my purchase as well as for my motel reservations that we dropped. I don't need a credit when I WOn't travel Allegiant Air I had been an initial time client along with a last too. I'd not travel Allegiant when the chairs were free. I'm waiting on Allegiant to make contact with me to get a return!
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