Usacomplaints.com » Cars & Transport » Complaint / Review: Allegiant airline - Crappy policies and service!. #469831

Complaint / Review
Allegiant airline
Crappy policies and service!

Only a lil heads-up. Dont get starry-eyed, about reduced air cost costs from Allegiant Air. Our child was asked on a holiday to California having a buddy, that has flown often before and understands the ropes. Well. Seats were inexpensive enough, what exactly the heck, Becky is 17 and they'll be sticking with relative of her friend.

Properly the journey along appeared to move flawless. The airplane was to depart at 7:20 we reached 6 pm got in-line for that sign in process, all went without having a hitch. Tested in approx. 6:50 she was about the airplane at 7 also it became popular at 7:20 like clock-work

She'd a good time, required plenty of images surely got to view the sun about the seaside... Then your period involves come home...

I spoke to her via text at about 3:20, she'd only appeared the St Petersburg airport and was standing in-line along side the rest of the tourists, they discover because they inch along (after about one hour) the table at Allegiant atmosphere had turn off its lamps, nicely the freinds Cousin went up and contacted the table to ask that which was up that there have been individuals in-line waiting to become examined which she'd a Youngster that had a solution and required about the trip. The table worker informed her the trip had previously boarded and remaining 20 mins previous. At 5:13 my child telephones me in the Allegiant air table and that I might notice the worker providing her the too poor so depressing program. I requested to consult with them-and they offered me the program i apologize garbage and stated the airplane had previously quit WHILE it wasnt planned to depart UNTIL 5:15. Therefore today I've a hysterical child who must get home standing within an airport 800 some peculiar kilometers away weeping since she simply really wants to come home.

I contact the primary quantity for allegiant air plus they FLAT DECLINED to assist us at all. I attempted to describe as comfortably and maturely when I perhaps might what occurred and may they please create her solution advantageous to the following trip into Lexington, I had been informed that her solution was seen as a no-show which it had been non-refundable plus they couldn't do something. I attempted to cause together informing them that she was a small stuck since their plane quit early which the table people didnt do enough to ensure guests were about the airplane.

So now my problem is ways to get her house. I examined additional routes various airlines, and anything was method to costly. Therefore my spouse and that I considered a busticket. I continue line buy her a solution and he or she has become about the Coach and that I need to go Atlanta to choose her up. I'll be making about 2:30 each morning.

Today if you believe all of this was bad. This is actually the kicker, for poops and giggles I continue the Allegiant oxygen website and monitor her trip... Based on the internet site. The trip didn't ABANDON UNTIL 5:27 pm. To ensure that informs me while I had been about the telephone using the table worker at 5:13, the airplane hadn't left. Most likely it was however boarding!!! Their people for me ARE EXTREMELY inexperienced! They will have expense me increase what it will have as well as their customer support is Horrible and uncaring. It has been a headache. Please pray that I create to Atlanta and back securely!!


Offender: Allegiant airline

Country: USA   State: Florida   City: St. Petersburg
Site:

Category: Cars & Transport

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