Usacomplaints.com » Cars & Transport » Complaint / Review: Safelite Auto Glass - Worst customer service. #659108

Complaint / Review
Safelite Auto Glass
Worst customer service

The very first visit I'd together was a-12-4pm screen and also the technology named me at4:30 and stated that they'dnot told him of the visit till after he quit the store. Bad Child! Not my issue, must have called me faster. I continued a visit and would get another organization to displace my window.

Safelite called me while I was about the visit to observe about rescheduling, I stated I had beennot involved they lost my morning before. She questioned her boss and offered me a $50 discount (excellent, my period may be worth only over $10/time!). Oh well, much better than carrying it out to locate somebody fresh and so I decided and rescheduled. Well, at 7:57 I obtained a voicemail stating they CANNOT substitute my window at my home, I Would need to arrived at their store! WTF? That will have now been good to understand yesterday after I rescheduled or even better, after I planned my FIRST visit.

What a fantastic neglect for my period. I am likely to reschedule utilizing my different vehicle, ask them to emerge and inform the technology to STUFF-IT! Possibly a few times annually...


Offender: Safelite Auto Glass

Country: USA

Category: Cars & Transport

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