A&E Factory Support has got the many terrible reputation for customer support plus they deserve this status!
I planned a consultation for 01/08/08 at between 8am-12pm in order for them to come out and appear in a defective Whirlpool Dishwasher (Thats just 14 weeks previous)
About the morning before these were designed to emerge, they named and stated they have to reschedule for between 1pm and 5pm since the specialist don't create the initial period. We some reluctantly transferred a number of our very own visits out to support A&E Manufacturer companyis demand.
5PM arrived and eliminated - these were a NO-SHOW for that currently rescheduled visit - they lost 10 hours of my period
I called them at 5:20PM and questioned why are they not below, the individual stated that the specialist is working late and certainly will just be therein perhaps an hours time. I really could not hold out any more when I was today additionally overdue for an previously rescheduled apointment of my very own (whch I'd to maneuver simply because they couldn't recognize the very first visit they'd)
They never named to see people they're working delayed for that rescheduled support period, they simply never appear - additionally they weren't prepared to reschedule for that following day - They stated they'll contact me back 24 hours later and attempt to emerge on friday.
Mon arrived and mon went - I named them again on Friday morning at 4PM - and asked-no one named my back? They declined to return out any earlier and we will have to hold back for seven days after dark initial visit till they've a normal routine starting.
I submitted a Better Business Bereau complaing - but appears like they curently have numerous exceptional grievances they never react on.
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