On December 20th, I had an appointmentfor my 2000 Hyundai Sonata for its state inspection and to get the inside panelof the passenger's side door put back on at Williamsburg Honda. After I leftthe dealership I noticed that part of the passenger's side door handle's coverhad been broken and now more than half of the cover's lip was missing. I hadnot been informed of any damage to my car and was very surprised when I saw it. I went back to the dealership to speak to Jeffery Miller, who had been handlingmy car. He at first said that the door handle had already beenbroken when I came in and when I insisted that it wasn't he claimed that thecover had been severely cracked and had broken off during the process ofreplacing the door panel. He was not at all apologetic about the damage to mycar and on the contrary insisted that it was not their fault and they were notto be held responsible for the damage.
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