Usacomplaints.com » Cars & Transport » Complaint / Review: Les Schwab Tire Centers - Bad customer service. #642208

Complaint / Review
Les Schwab Tire Centers
Bad customer service

Previously they did a great work aiming my Corvette and so I went directly into keep in touch with them about tires for my Lexus. They stated they mightnot get unique tires but had some nearly as good but cheaper ($80) having a one month return policy. I tried them for 3 times plus they were terrible, loving constantly on the highway. I got them back and informed them I ought to obtain the unique wheels elsewhere. They stated they'd give me the Tire Rack cost $143 every) on some tires which were quieter and greater. I tried these to get a week plus they did not howl but had a continuing singing noise and so I got them back.

The supervisor explained I really could purchase tires elsewhere and restore those I'd only purchased or I really could ask them to delivered to Les Schwab plus they might place the brand new types on. I named America's Tire Shop but determined it'd be simpler for Les Schwab to complete the job and had tires delivered for them. Once they hook them up to, they billed me $170 ($42.50/tire) for increasing and managing. They'd just billed $12.50 when it had been their tires! And so I wound up spending an additional $120 since I did not purchase the tires from their website. I really could have preserved that cash easily had purchased the initial types from America's Tire shop... Therefore it was ostensibly a $120 ripoff.

The supervisor looked just like a niceguy however itis obvious they chose to tear me off after they discovered that I had beennot likely to purchase wheels at their shop. I introduced this as much as him and he decided he must have explained the cost in advance and that I might have preserved the cash by purchasing at America's Tire Shop. This flipped a good encounter right into a poor one. The one month return policy seems great before you need to spend much more due to their providers should you choosenot purchase their tires&in this instance over $120.

Plus they do not have excellent wheels both. I needed peaceful summer tires plus they held wearing All-Season wheels. I was later informed they could not obtain the unique tires I desired simply because they were on back-order (however I got them from Tire Stand in 2 times) but I Would have waited when they had explained this within the first place. Clearly, they simply wished to promote me their make of tire to create a higher-profit. While this did not occur, they simply chose to cost me additional.


Offender: Les Schwab Tire Centers

Country: USA

Category: Cars & Transport

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