Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise Car Rental - Refused to honor domestic partnership. #641001

Complaint / Review
Enterprise Car Rental
Refused to honor domestic partnership

Created an internet reservation at Minn/St. Paul airport Business. We waited in-line for around half an hour with only 2 people in front of us. On our published reservation, it plainly mentioned that domestic companions might be included like a minute driver for-free. Nevertheless, the worker desired to cost for that extra driver. When asked, she stated, "We do not recognize that." We both had corresponding handles on our drivers licenses. We declined to pay for the extra quantity, and my companion decided to drive, despite the fact that he'd medical issues and did not actually want to drive. We'd lost the full time in the table because it was. Whenever we got house, we approached Business, who guaranteed a phone from corporate that never arrived. After many efforts, somebody eventually stated we'd obtain anything within the email. What did we obtain? Two free upgrade deals.


Offender: Enterprise Car Rental

Country: USA

Category: Cars & Transport

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