US Air took 14% of our family gathering by eliminating our trip for no given cause. You are able to examine my notice towards the boss (and customer support) below. To date my notice to Douglas Parker and US Air Customer Care went unanswered.US Air Hurts!
Mr. Parker (USAIR boss):
Like A present, my aged dad reserved a household gathering/holiday in Belize for him, my mom, my loved ones and my cousinis household (10 people altogether). It was a once in an eternity chance to provide all three decades together to get a week and revel in the truly amazing environment and actions that Belize provides. Once the journey was arranged weeks before, we'd a reservation on the USAIR flight from Charlotte to Belize that left on January 2nd and delivered on January 9th, and appropriately my dad reserved a home that people were all in which to stay for that week.US Air established all our concerns and also the seats were taken care of entirely.
However, we simply discovered from him that the couple weeks before USAIR ended the returning trip about the 9th from Belize (no cause was handed), and didn't re-guide people on the competitive flightis Sunday trip (both National and Continental fly-out of Belize about the 9th). While my dad named a few months before concerning the issue, the USAIR consultant informed him the only real answer was to guide the return trip on another USAIR flight about the 8th (reducing our once in an eternity family gathering by more than 14%), and continued to express when we desired to stay together about the US Air trip he'd need to spend one more charge to US Atmosphere achieve this (this really is difficult for me personally to think, but he claims it is correct). He settled the charge.
Mr. Parker, I'd anticipate that in the place of eliminating our trip with small/no notice (we were not able to reduce our contract on the hotels so we shall spend the $1,750US/evening price of the home), there could be a chance for people Air-To spot us on a Continental or National trip on Saturday the 9th (which there seems to be lots of chairs on). I am giving you these details since whilst the boss of the organization (given thousands, not billions in dimensions like US ATMOSPHERE, but I believe the idea is common), I'd need to know if among my businesses operated such as this and I'd wish to ensure it is right.
Mr. Parker, I greatly enjoy that you simply required the full time to see this mail and that I anticipate your watch and reaction with this issue with this US Air journey. While you can easily see in the times above, we're in the centre of our period in Belize, and so can only just be attained by e-mail, douglas. Parker@usairsu..., or in the home phone-in San Pedro Belize (226-2481). Thanks for the help with this.
And sorry for that all of the SEO keywords and also the http://www.usairsucks.com handle. Simply looking to get somebodyis interest before we've to depart each day in early stages the US Air trip about the 8th.
Should you guys correct this, I'm going to be pleased to provide you with both credit for doing in order well whilst the http://www.usairsucks.com site. I anticipate reading from USAIR with this problem.
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