Usacomplaints.com » Cars & Transport » Complaint / Review: Consumer Direct Warranty Service - Never pay a claim. #635010

Complaint / Review
Consumer Direct Warranty Service
Never pay a claim

Don't ever buy a guarantee kind the corporation: customer direct warranty service from redding ca, they'll never protect your state

I obtained a phone from Eddy Sax on 1/3/09. He was supplying a manufacture’s warranty. It looked just like a great deal and so I bought one. He stated it had been bumper-to-bumper and per the paperwork “Direct promises cost towards the restoration service right once the fix is created (no paperwork or problems in your component)”.in July of 09 I obtained a notice in the Consumer-Direct Guarantee the location promoting the guarantee neglect displayed the particular guarantee which it's not really a manufacturer’s bumper to bumper. The provides me a telephone number to contact to ask questions but no body replies. They provide me the choice to possibly proceed the funds for that protection or end. But understand this, they don't provide some of my money-back (near to $1000). From the $1000, $300 visited the vendor of the plan and also the relaxation towards the guarantee organization. Since the vendor has become being researched from the FTC his resources are frozen but Customer Blows resources aren't. Consumer-Direct created no work to come back the cash they required kind me under false pretense. Easily needed my money-back the only path I really could do-it is, based on the agreement, deliver a notarized notice within thirty days and 200 kilometers seeking the reimbursement. I should also contain all maintenance records. Today I study (about the last site of the agreement, under meanings) that maintenance documents should be electronically produced. I stay a little city and also the individual who providers my automobile occasionally employs handwritten bills that's his company title currently in it. Therefore today Consumer-Direct Warranty Support WOn't need to spend a state simply because they understand I've a number of my documents handwritten.

I've had the vehicle set for many repairs and not one of them have already been protected. On December 9th I got the car in since I'd no rear-wheel travel on an all-wheel drive vehicle. The seller explained the ultimate push transfer-case must be changed. Per the agreement it's a protected product. The seller attempted to contact the guarantee location but no solution, they tell move online and obtain their type and load it out and send it. He does this. 24 hours later they send exactly the same type back, partially completed, but without any directions. We delay and that I create many calls back again to him and he describes he hasn't handled this guarantee organization plus they do items in ways apart from the standard. We lastly contact the organization via mail also it works out they couldn't browse the unique fax and desired the shape completed again. The seller directs the shape again on December 23rd or even the 27th after which about the 29th gets a fax-back requesting me to deliver all maintenance records. The seller directs the fax in my experience and that I have it about the 31st. It claims all documents should be sent by January 4th or even the situation is closed. Today they refuse the state since the function had been already completed. They understand the job is coated and that I got it to some trustworthy seller who handles this sort of factor constantly. The support supervisor stated the rest of the guarantee companies might have had it obtained vehicle of at that moment.


Offender: Consumer Direct Warranty Service

Country: USA   State: California   City: Redding
Site:

Category: Cars & Transport

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