Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise rental car - Web reservation terms are misleading and inaccurate. #627661

Complaint / Review
Enterprise rental car
Web reservation terms are misleading and inaccurate

I registered for that $9.99/time weekend offer on the internet. After I visited get the vehicle I needed to pay for having a bank card. The repetition stated I required a power bill. I created one, then she said I needed two. I got annoyed, stated it did not say something about that on the internet. She stated the website claims "please contact us if you should be utilizing a bank card." After I got home, with no rental-car, I returned towards the website and reserved a car again. Their website says NOTHING about any distinction between a money and charge card whenever you approach the $9.99 offer.

It appears genuinely unjust this organization lost so a lot of my period. Additionally, their customer support representatives are not excellent. They need to be performing around they are able to to prevent the general public needing to cope with customer support.

Overall I'd AN EXTREMELY bad encounter with this particular organization. It'll be considered a LENGTHY period before I actually do business together again.


Offender: Enterprise rental car

Country: USA   State: Rhode Island   City: Providence
Site:

Category: Cars & Transport

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