Usacomplaints.com » Cars & Transport » Complaint / Review: Uac - Distrespectful and unprofessional repesentatives refuses to handle resonable customer request. #626830

Complaint / Review
Uac
Distrespectful and unprofessional repesentatives refuses to handle resonable customer request

I recently underwent a tramatic situation with the loss of my car. My car cought fire on Friday, December 3 while I was in it driving to work. I called and my opd and ofd came and put the car out. I had the car towed to my personal residence because I stilled owed for the vehicle. I contacted UAC on my lunch break to inform them of the situation that Friday. I was told to contact my insurance company and file a claim. At which time I explainded to the representive that I only had liablity. She stated to call anyway because they needed a claim in order to move forward.
I contacted UAC back that friday with the update and information from my insurance company in which they had requsted. The rep at that time stated that I should go to my local Car Hop and let them know what my price rance was so that they could get me into another car.


Offender: Uac

Country: USA   State: Minnesota   City: Edina
Phone: 9523454500
Site:

Category: Cars & Transport

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