On July 3, I flew from Atlanta, GA to purchase a 2005 Toyota Sequoia SR5 (VIN 5TDBT44A25S236504) advertised on Autotrader.com at a price of $17,999. I had asked my salesperson, Anthony Muller, to make me aware of anything "wrong" with the vehicle before making my travel arrangements and he assured me the vehicle was in excellent conditon with no problems as it was a Toyota Certified Used Vehicle. After completing the paperwork following my outdoor inspection and test drive, I realized that the vehicle had no luster with the exception of the hood which had reportedly been painted to correct imperfections Mr. Muller noted prior to my arrival. After making James Jim Pesce (General Sales Manager) aware of the un-disclosed vehicle condition, he stated that I should have known something was wrong with the vehicle since it was priced slightly below retail value. I stated that he knowingly misrepresented the condition of the vehicle as a Toyota Factory Certified Vehicle and that it clearly does not meet Toyotas requirement that the paint has and even, high luster as described as one of the 160 check points in the Toyota Used Vehicle Certification Program requirements therefore I would not purchase the vehicle. After spending more than 3 hrs in McDonalds trying to set up emergency travel arrangements from Clinton, NJ to Atlanta, GA, my least expensive option was determined to be a $140 taxi ride from Clinton, NJ to Allentown, PA where I would stay in a Holiday Inn Express and catch a 10 AM flight from Allentown, PA to Atlanta, GA. My total travel expenses from the Clinton to Atlanta totaled $405.04. Although my request for the return of my $200 deposit and reimbursement of my $405.04 in emergency travel arrangements from Clinton to Atlanta is more than reasonable, Muller Toyota stated that Toyota will not reimburse me and has made no attempt to properly remedy the situation or return the $605.04 due me. Muller Toyota knows that I intend to contact Toyotas corporate headquarters in an effort to re-coop my emergency travel expenses. As a warning to anyone who may attempt to purchase this vehicle, I suspect that Muller Toyota will now make a hurried effort to correct the condition of the vehicle in an effort to meet the Toyota Used Vehicle Certification Standards. Therefore, I would advise any interested in purchasing the 2005 Toyota Sequoia SR5 (VIN 5TDBT44A25S236504) advertised as a Toyota Certified Used Vehicle from Muller Toyota in Clinton, New Jersey to use extreme caution.
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