Some time ago I had my wife's Jimmy aligned at Les Schwab's franchise store in Clinton. I had been patronizing Schwab since 1969 and had been fairly satisfied but the incompetence of a very young worker (a big stretch to call hum a mechanic) who half-aligned the Jimmy could well have resulted in a tragedy, as when I was returning home with the car and turned left, the left wheel followed but the right wheel turned opposite.
I kicked the wheel straight, crossed the highway to a friend's shop (thank God, he is a mechanic) and he blew a cork when seeing that nothing that needed tightening had been tightened. He called the Schwab sop and chewed them out. Later cleaning of the vehicle revealed that the incompetent and obviously lazy worker had cut a hole through each wheel well liner rather than R and R, allowing him access to the mischief that he created.
Schwab also will always insist (a money-making company policy masking as a liability issue) that you get new calipers and drums or discs when having a brake job done. I tested this idea after having put on new brakes, discs and calipers on my Camry. I was told that we indeed did need all of the parts recited... Not the same Schwab as above, but they will all tell you this. Calipers I can see, but why ALWAYS discs? Ridiculous!
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