I am so disgusted with Dick Sporting Goods that I will no longer shop there and will be taken my business to Bass Pro Shop or any other sporting goods store. I was at my local Dick Sporting Goods at Myrtle Beach this week and what I saw was appalling. To no fault of the emplyees that were working but to the fault of there coporate office. I was trying to exchange shoes this weekend and the poor girl that was working had about 20 people standing line waiting for her help. The girl was nice enough to take a minute to let me know that she would be with me shortly. When she did get to me, ask her if there was any one that was there to help her. She simply responded with a smile and ran to grab the shoes that I needed. As I started to walk; I over heard the manger tell her that her co-working was told to come in later than what he was scheduled.
After I finished returning my shoes I walked to over to the clothing area where I attempted to find some help. After walking around for 30 minutes and not finding anyone. I walked to the lodge area, where again that employee had about 15 people waiting for his help. When he finally got to, he apologized for the wait and in formed that no was schedule to working in the clothing area because corporate has cut there hours. As a loyal customer I would like to know why there is not enough staff in that store to meet the needs of your customers. Also will someone in the corporate office please email back when you stop cutting there hours so I can return to Dick Sporting Goods?
Thanks -
Phyllis
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