I placed an online order at Dick's Sporting Goods online website. It is run by a company called GSI Commerce, Inc. I did not get my order. I recieved a Nike Cap instead of what I ordered. I placed this order for Christmas 2011. I called Dick's and was told I would have the order would be reshipped. Then I was told I would be refunded. I have never recieved any refund from them. I filed a complaint with the Better Business Bureau against Dick's. I also wrote CEO Edward Stack. Dick's said the problem was with GSI Commerce. GSI Commerce has refused to answer calls or refund the Money. When I placed the order, I placed it with Dick's Sporting Goods, Inc., Not GSI Commerce, Inc. Dick's does business with GSI Commerce, Not me. Dick's is responsible for my order and the fact that I have been ripped off $215.09. I did call Dick's several times. I did email them and I did write them and directly to CEO Edward Stack.
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