Usacomplaints.com » Cars & Transport » Complaint / Review: MakeMyTrip.com - Cancellation Overcharge above Normal Fees. #598038

Complaint / Review
MakeMyTrip.com
Cancellation Overcharge above Normal Fees

I arranged 3 return seats to India from Newark, NJ to Ahmedabad, Asia on AirAidia for July 26th on makemytrip.com site. For necessary cause i had a need to stop these seats. I named them to ask about the termination costs and that I was informed $375 per traveler including their $50 termination charge plus $325 by AirIndia. This appeared large becaue I'd Refundable seats and so I named AirIndia (offered my PNR) twice and equally period various brokers explained the charge is $200-plus the company termination charge outlined on my verification (which plainly states $50 per individual).

After second phone to makemytrip.com at 800-463-4210and questioning why I'm requested to pay for $175 more then your flight termination cost, I had been requested to put on and Anuska (broker) explained that it'll be only $325 per traveler. And so I questioned why it's means greater then it ought to be and informed her that AirIndia broker explained that I ought to not be billed more then $250 per traveler. Therefore she hanged on me. I called back which period I acquired Rohit on telephone to whom i described the charge overcharge he then stated since they're obtaining discount from AirIndia, by termination this solution they'll reduce it and that's why. I told him that-but that doesn't need to do something using the termination charge I'm receiving costs. I expected him that makemytrip must cost the particular costs and never inflated costs to ensure that in potential the client returns to arrange the seats again. Therefore after making me on-hold he claims he spoke to someone whom decided to abandon $50 for each passenger and onlyu cost me $300 per traveler, I stated but last broker explained $325 therefore $50 minus is likely to be $275, he explained no it'll be $300 or I have to contact AirIndia and have them to place an email within their program for this PNR that they can cost $200 termination cost and he explained after I call-back they'll appear it-up and cost $250 for every.

I called AirIndia plus they stated they could not abandon any notice within their program and also to request that by a company is ridiculous because they understand it may not be achieved along with a method of overcharging costs to client.

I believe this MakeMyTrip.com is unjust in getting extra costs to client and that I request visitors to consider twice before scheduling with such company. I'll caution yet another thing this company charges your charge card in Asia which means you will soon be spending additional 3% for your charge card lender for international purchase costs along with admission costs.

Hope this can help someone.


Offender: MakeMyTrip.com

Country: USA

Category: Cars & Transport

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