Usacomplaints.com » Cars & Transport » Complaint / Review: Ferman Nissan N. Florida Ave - Steve Mancuso manager, Salesman Shad, whole finance dept. Deceptive dishonest fraudulent car sales practice they are coercive, unconscionable car salescum that give car dealers that reputation. #597694

Complaint / Review
Ferman Nissan N. Florida Ave
Steve Mancuso manager, Salesman Shad, whole finance dept. Deceptive dishonest fraudulent car sales practice they are coercive, unconscionable car salescum that give car dealers that reputation

After a lot of negotiating with a Shad and qualifying me, the sales manager Steve and I came to a final deal of $405.00 a month 39 month lease with $1500.00 down payment, free maintenance and 15000 miles a year. It was Memorial weekend so they insisted with rebates it would be possible. That day they gave me the vehicle with a dealer tag (a black 2010 pathfinder SE 2WD) to take home and I was to return the following day to complete the paperwork. An assumption of liability form was filled out.
The following day, memorial day May 31st I returned to complete paper work and take leasing purchase of vehicle. A finance employee named Chad presented all of the paper work, terms and agreements. We thoroughly went over the documents of the terms, the cost, the trade in, turning in or trading the vehicle for another etc Everything was exactly how Steve and I agreed. I was putting the $1500.00 down payment on a relatives credit card. I had to go directly to his home for him to sign and fax back a permission signature that they provided. They ran the card and charged it prior to me leaving dealer and prior to him approving by signature. They still have not credited the $1500.00 down payment back to the credit card since the charge on May 31st. Why take a down payment if I had not been approved yet? Shad transferred my license plate from my trade to the new vehicle. He brought me a folder with vehicle number, new manual, packaged with spare remote key for vehicle and I asked for the window sticker also. It was closing time and a holiday so I was told to come back during the week to get the vehicle detailed.
On Tuesday June 1st I added Insurance to vehicle. On Thursday June 3rd I made arrangements to get the car detailed with Shad who said to make sure he was there. After arriving I waited awhile before a different finance guy took me to a back room and gradually worked his way to asking me if I knew anyone with a better credit score than mine to co-sign or that I would have to pay $40.00 more a month to keep the vehicle. My credit score was very good and by their account obviously good enough for a lease when we signed agreement. I told them there was no co-signer and I shouldnt need one, I had hassled enough to get the deal I already signed for. I finally told them to get my 350 Z back because Im not paying more than what I already signed and had a deal for. They brought the the trade back, changed the plate from the new nissan. Steve blatantly said Florida is still a spot delivery state.in other words, we can sign an agreement with terms, take your money, let you take car home like the deal is done, make you think you are coming in to get the car detailed and take the car back if you dont want to pay more for it. General manager Ed Palaez is well aware of the scumbag practices they use and condones it for the desperate dealership he runs.


Offender: Ferman Nissan N. Florida Ave

Country: USA   State: Florida   City: Tampa
Address: 11001 N. Florida Avenue Tampa, FL 33612
Phone: 8667459032
Site:

Category: Cars & Transport

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