My partner I bought a 2006 Ford f 150 in July. Your first 3 funds were created via european marriage, to United Auto Credit - who had been our unique mortgage owner - as well as in December we started having all our funds ach'd out-of our banking account. Your May cost was picked out-of our consideration on May 6th and on May 10th we obtained a notice within the email showing our car loan have been bought by Santander effective May 9th. On May 13th, my spouse obtained a telephone call from Santander on his desk telephone at the office. The girl was really rude and advised my spouse (in no uncertain conditions) our May cost was overdue. He informed her that number the cost have been picked out-of our consideration about the 6th also it visited UAC - because it was 3 times just before them buying our car loan. She advised my spouse he was laying - we didn't create our cost and he had a need to spend after that it. He informed her number, he wasn't creating a dual cost and he'd send her the evidence. On May 14th, he obtained another telephone call - same method as before - informing him these were on the road to repo our vehicle once we were overdue on our May cost for the 1994 Ford Escort. He informed the lady that people didn't possess a Ford Escort, our May cost on our vehicle was created & he'd sent them the evidence that day. She mentioned he was laying, he had a need to create the cost which was it. He informed her number and hungup. On May 17th he obtained another telephone call informing him these were on the road to repo our vehicle once we were overdue on May's cost. He informed her the entire tale in the prior week, after which she transformed it towards the March cost. He stated we also created that cost and he'd send her the info 24 hours later. I named Santander about the night of May 20th and talked with Shawna. She stated the consideration was overdue on our Ford Escort. I informed her we didn't, or have we actually possessed a Ford Escort, we possessed a Ford f 150 pickup which was the mortgage they bought from UAC. She mentioned we were overdue on May, I informed her we weren't, we sent the paperwork demonstrating the cost was created. She subsequently transformed it to March - declaring we had a need to spend that cost. I informed her no - we also made that cost and we weren't likely to dual pay on funds we created, had evidence we made which were picked out-of our banking account. I informed her I needed to talk to a boss. She set me on-hold so when she returned on she stated that "he'd walked from the building". I expected for his title - she supplied me the title of Kievan. I expected to get a lastname and he or she declined to provide it to me, declaring she'd have him contact me.By today - July 3rd - he nevertheless hasn't named. They've nevertheless, extended to telephone my spouse informing him our Might payment, then our Feb payment, and today that people've sent them evidence on both of these - our INITIAL payment was never created! He's requested to talk to a - and it is informed he walked out. I've talked with UAC who mentioned all of our funds was created, before these were due, promptly, like clockwork - and never to simply accept what Santander says. Your credit union will refinance our automobile - and today we're spending over $500 in curiosity & fines along with the cost they're declaring we never produced from the start - since the benefit sum they supplied our credit union is greater than what it ought to be. I've submitted a study using the BBB and that's still pending. I'm ill and fed up with the nuisance from Santander, and today am seeking to employ a lawyer to prosecute them for the garbage they're placing people through. Just of evidence we provide them with is ignored after which they develop various other silly bs tale of a unique cost. No boss is actually within the building. They could barely talk LANGUAGE!!! They cannot obtain publications directly on which automobile we possess - and today they're stating the SSN related to our mortgage is not my partners - therefore whether it's not my partners interpersonal - who possesses our automobile??? Anything must be achieved with this particular organization. After I submitted my statement using the BBB, I looked over Santanders track-records - within the three years they've experienced company they've had over a 1000 grievances - many be seemingly associated with being informed funds weren't created! If this is the situation subsequently Santander is tearing people off. I'm not likely to mean this!
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