Usacomplaints.com » Cars & Transport » Complaint / Review: Geico - They take your money and then tell you sorry your rent check will bounce but oh well. #575451

Complaint / Review
Geico
They take your money and then tell you sorry your rent check will bounce but oh well

I am warning anyone who wants to be nice and let someone use their banking information to set up insurance with GEICO.

I helped my brother set up his insurance cause HAD to have a credit card or bank account to set it up but not to continue payments.

I askd the rep several times you are SURE my bank account will not be used for any future payments, no auto pay nothing because it is not my insurance.

The agent assured me not to worry. 1 month later I check to see that all my check have cleared and so on and I find my bank account charged for brothers insurance.

I call and explain the situation if that payment is not reversed my rent check bounces and I get an eviction notice.

I am told sorry your brother has rights to his privacy and unless he approves it we cannot stop using the account on file.

I ask seriously someone else has the right to use MY bank account but I don't have the right to have the charges stopped.

When asked for number or address to GEICO legal department I am told there is NO legal department.

How can this be a major corporation does not have a legal department.

After calling twice spoke with supervisor who confirms they have no legal department and no they won't remove my bank information from my brothers insurance even though they were not given permission to use it.

So I asked, "So if someone calls in with my bank information and I try to call in fraudulent usage then THEY are the ones with rights not me?"

"Anyone can call and use any account and GEICO doesn't care without the policy holders permission, the person who is basically stealing is the one with the rights?"

I was told I'm sorry hopefully your can get your brother to call in and get this taken care of. All in all I would not trust GEICO they will let anyone use anyones banking information then not take responsibility when another person is commiting fraud using their services.


Offender: Geico

Country: USA   State: Oklahoma   City: Moore
Site:

Category: Cars & Transport

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