Usacomplaints.com » Cars & Transport » Complaint / Review: Justin Knapp - Justin Lewis Knapp Private seller of used BMW s with unethical, unscrupulous business practices including fraud, theft and misrepresentation. #571473

Complaint / Review
Justin Knapp
Justin Lewis Knapp Private seller of used BMW's with unethical, unscrupulous business practices including fraud, theft and misrepresentation

While trying to sell an older BMW, my boyfriend (Bill) was contacted by Justin Knapp looking to buy the car cheap and when told it had been sold, stated that he restored older BMW's and had a great one if we were interested.

My boyfriend went to look at the vehicle and came home to tell me that it was a beautiful car if I wanted to look at it.

I was in fact looking for one and went to see it. Upon seeing it, he, (Justin) claimed 4 other parties were looking at it and he needed the money that day for the rent for the appartment building he claimed to own where he worked on the autos in the parking lot and where this car was. I liked the auto and paid him by check with the stipulation that he would fix the a/c which needed a new compressor, a washer spray, and a bunch of small things, all of which he suggested to me and said to leave it there for a day so he could attend to it.in retrospect I realize it was dumb to give him the money before it was fixed but I never anticipated the final outcome.

After 2 days of it being in the parking lot, he said he did not have the time to work on it and I went to pick it up. It had been driven and the 100,000 mileage that he claimed it had was now at over 28,000 miles. Apparently it had rolled over at 100,000 but he never mentioned the other 28,000 before I purchased it.

I took the auto home and my boyfriend cleaned and simonized the entire top around the part where the convertable top folds into as well as the back doors and front console. He became familiar with every inch of the auto. The car looked great but had a few issues still pending.

On the way to take the auto back a few days later, I called Justin on the way and he made some very innapropriate comments to me such as sexual innuendos and personal prefrences of his and that he had wild drug parties at his apt. Building. I told him I just wanted the car fixed per his promise and ended the conversation quickly. Once at the apartment building, he told me what he would do for the car and to pick it up in a couple of days and he seemed drugged but there were other cars with other people working on them there so I figured perhaps he would honor his promise being that it was not a one time deal but he was in the business of selling BMW's to others as well.

He told me to rent a car for 2 days at my expense which I had objection with but again just wanted the auto fixed. After 2 days he text'd my boyfriend and said the auto was not ready and to keep renting. This went on back and forth for about a week and finally my boyfriend went to the building which is not close, and noticed that as soon as Justin saw him, he hid behind a door in the building carrying parts. He came out ant told John that he had better pieces for the colomns or posts around the convertable top that would look better if he changed them and that they were $125 apiece. Upon seeing them, Bill said not to touch that part of the car because they actually looked much worse.

In another couple of days, Bill went yet again to the apartment in the afternoon and found Justin in his apartment stoned out of his mind. He would not open the door and told John to go away and of course he had the keys to the auto so it could not be taken then.

It took until the middle of the next week when he finally said I could pick up the auto and it was finished. When I went there, the top was up and I could not see the damage he had done. But when I came home and we took the top down, it was apparent that he had ripped off the back door panels and replaced the posts with the others he had and they did not fit since they were from a different model auto. All the rubber was cut, missing and parts were missing from the door frames and window tracks. The doors do not close properly now. There are gaps everywhere. There was grease and dirt all over the back of the car with loose screws all around. None of the issues were corrected with the exception of an old rebuilt compressor that will probably go very soon. The 1/2 tank of gas that was left in the car was gone and the odometer now said 24,000 miles which leads me to believe he somehow turned it back after he drove it all over as he does not have a working car of his own. Since my boyfriend had worked closely on the vehicle, he knew exactly how much damage had been done to it.

The car looks terrible now and very damaged. He has denied any and all tampering with the car in several very nasty texts when questioned in a phone message from me about what he had done and has proceeded to also text many rude, profane and defammatory messages to my boyfriends phone. I am trying to send them to my email to eventually be attached here.

This has caused me considerable grief, future expense, not to mention that I am afraid of this very sick man. I would appreciate any help you can give me.

Before and after pictures to follow

Thank You


Offender: Justin Knapp

Country: USA   State: Arizona   City: Phoenix
Address: 5115 N 12th St Apt. 2 or 515 N 12th St
Phone: 6029095001

Category: Cars & Transport

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