Complaint Details:
Owner of Toyota Corolla LE 2005 model, I was driving my car on 02/20 at around 6.30 PM suddenly my car dashboard showed low engine oil pressure light and then check engine light and engine started making weird noise. I pulled my vehicle to a adjacent parking lot and stopped my car immediately.
I called my insurance company AAA and towed my vehicle to my Apt, as most of the mechanic shops were closed at that time. On 20/22 I towed my vehicle to Toyota of Irving at 6.00 PM and told them my engine is making noise and about the lights on.
On 02/23 I get a call from Toyota stating that drain plug is missing in your car and there is no engine oil and they saw oil residue all the way till rear and said need to replace engine, I asked the Toyota dealer for what could be the reason for drain plug missing and dealer told me it could be because of my previous oil change, technician might have not tightened the drain plug completely and during the course of time it would have become loose and fell apart.
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