Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise Rent A Car - Charged me for damages that are preexisting. #570538

Complaint / Review
Enterprise Rent A Car
Charged me for damages that are preexisting

I brought my car to Delray Honda for tune up and some repair early in the morning on March 16.in the afternoon, the service advisor called me that the delivery of one of the parts may be delayed until the following day and for that reason they are going to offer me a rental car c/o Delray Honda. I asked my office mate to bring me to Delray Honda and a service from Enterprise Rent-A-Car came at the shop to pick me up. He brought me to a nearby Enterprise sales location.
A sales rep by the name of Jackie processed my papers and towards the end she offered an insurance for $18 to cover for damages. I declined and told her that the car will just be parked at our garage while waiting for my car at Honda. She did an ocular inspection of the rental car and marked the damaged parts on the rental agreement form. There were several major dents and scratches. I did double check and found one small dent which she added on the form.


Offender: Enterprise Rent A Car

Country: USA   State: Florida   City: Delray Beach
Address: 2805 S Federal Highway
Phone: 5612785200

Category: Cars & Transport

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