Etihad ticket purchase price 3% additional to US customer
Watch Out For the Etihad Airlinesis worse ticketing and customer attention
Etihad Airways NYC ticketing worse customer attention
Etihad NY Ticketing, Rockefeller Center, 600 Fifth Avenue, 20th Ground
Etihad Airlines so-called the champion of 2009 planetis top Airlines awardhas therefore bad procedure for promoting solution to US customer that costs the 3% INTERNATIONAL TRANSACTION CHARGE about the charge card purchase without having showing it is client. The 3% charge is large amount when somebody buying worldwide solution of value $3000.00. The actual problem is that this is known as error type Etuihad customer service and NY ticketing division and also the charge isn't returned however. Previously discussed worker and customer service generally hasbeen total unaware to all or any demand and follow-up emails / telephone calls.
I purchased tickets from Etihad from JFK (NY) to DEL (India) in April these seats were bought thru US travel agent address below
Venkat Rao
Aries Trips and Moves, Inc.
8828 Stemmons Frwy., Ste.#139,
Texas, Texas 75247
Ph.: 214-638-7008/7263
The travel broker created the deal in US utilizing my charge card.
In my own next charge card record an TRANSACTION CHARGE of $88.20 proven along with the particular ticket cost. I documented this towards the travel broker and Etihad customer service. It was approved by Etihad customer service as error the deal released from their Abu Dhabi workplace that triggered the International Exchange Charge and guaranteed to become returned back. I posted the charge card record and all info to Etihad NY ticketing division.
Despite a few months of delay, I've not obtained the CHARGE $88.20 delivered back. I've been delivering follow-up emails and calling NYC ticketing fund division to date dozen occasions but no reaction.
Cbeltran@etihad. Ae,
Fhaque@etihad. Ae,
Nyctkt@etihad. Ae
Usacallcentre@etihad. Ae
Pursuing two workers from (Etihad NY Ticketing) Catty Beltran and Faheem Haque, who recognized the criticism and obtained all information on problem continues to be totally ignoring my emails and speech communications (12 e-mails follow-UPS and several speech communications left on Mr Haque's telephone.
None has delivered the phone call with no motion is taken up to return the exchange cost costs. The client care division was ineffective they might not aid of the problem and NYC ticketing and Fund division hasn't done something.
I never had this type of unpleasant encounter with any customer service and that I WOn't actually travel Etihad.
Reservation research *4VDPT9.
Tkts: 6077712103048/049/051
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