Usacomplaints.com » Cars & Transport » Complaint / Review: Etihad Airways - Family of 5 ejected of etihad airway. #428397

Complaint / Review
Etihad Airways
Family of 5 ejected of etihad airway

Group of 5 ejected of etihad throat trip ey 0612 after etihad created a mistake on the sitting

I'm writing for you RE: an event my loved ones and that I had on trip, Etihad Airway Ey 0612, we're a household of 4 with my wife’s nephew also touring around.

On Saturday 28th February my loved ones and that I came to Casablanca airport terminal at 6.30am to abandon to Australia. We experienced the typical process, we came to wherever the guests were boarding, passed our seats towards the floor team,

This Really Is where the issue began; we received the incorrect boarding passes without our understanding. The woman in the boarding division offered us a move from Abu Dhabi to Australia. We created our way right down to the airplane. Once we came in to the airplane we received instructions on were we were placed.

We created our method simply to discover that the chairs were assigned to two additional guests and my spouse was placed 13 islands away. I lay my two children along aged 4 and 6 and created my method to the leading of the airplane to discus the issue. I lifted the problem with among the flight attendant simply to be informed that nothing can be achieved about this whilst the trip was complete and go back to my chair. I understood to get a proven fact that there have been 17 extra chairs and five of these were alongside we experienced a difference, she was rude and disrespectful in my experience and my spouse, named my wife your dog along with a quantity of different rude words. I advised her again and again again this will there be error and contains to become fixed before we travel. I required to talk to the Chief at rent five occasions and was again declined that opportunity

The airplane was postponed for over one hour 5, we were informed possibly we apologies towards the flight attendant or we'd to all abandon the airplane there is no additional option

At that time another guests were getting associated with rude remarks towards the team about there conduct towards us. We were subsequently advised to depart. They eliminated our baggage quit it about the driveway delivered us on our method. Actually it had been around 9 levels. Nobody in the whole Etihad Throat might assist us or desired to become involved.

I'm seeking instant activity towards the flight team and termination of Soumia, flight crew chief. This entire issue was managed incorrect which must have never occurred we ought to haven't been informed to depart the airplane. Once I appear back again to Sydney I'll begin a regulation collection and nearing the present event and what-ever additional tv and radio station that really wants to hear. Way too many additional issues with Etihad Airway have eliminated on deaf ears, although not this time around.


Offender: Etihad Airways

Country: USA

Category: Cars & Transport

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