Took my Dodge Durango in on 12/14/09 because the engine light was on. I don't know anything about cars but I took my car there for oil changes and was close to my home. They charged me $570.00 for 2 engine valves and labor. They had my truck for 3 days "waiting for parts". Two weeks later the engine light came on again. Went to Ultimate Auto again to find out why and discovered that the store was empty. Went to 2 other places and they both said the same. Ultimate Auto never touched those parts and showed my husband and myself all the dirt and wear and tear of the part. This was the same part the Ultimate said they replaced 2 weeks prior. Now I have no recourse in getting my $570.00 back and I have NO faith in any mechanic.
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