Usacomplaints.com » Cars & Transport » Complaint / Review: Pep Boys - Junk Lifetime Parts Chevy Truck Idler Arm ripoff. #53843

Complaint / Review
Pep Boys
Junk Lifetime Parts Chevy Truck Idler Arm ripoff

October 30 Took my 1989 Chevy truck 2500 series for tires and line-up at Pep Boys. They informed me I needed an idler arm. Left them do the work around 560.00. Lifetime idler arm.

Today 7/23 I go to get the tires rotated cause one on the passenger side front is showing signs of wear. Pep Boys informed me the idler they had put on was bad already. There mechanic blamed it on the new chevy IFS and said idler was the weak link. I think they are using substandard parts so they can charge for labor again. This lifetime part hasn't lasted even ten months or ten thousand miles. That is unacceptable in my book. Oh yea Pep Boys will replace the part all I need to pay is the labor of 61.00 to put it on and another 55.00 for the line-up again. Any one else have something similar to say about Pep Boys?


Offender: Pep Boys

Country: USA   State: Pennsylvania   City: State College
Address: Route 26

Category: Cars & Transport

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