Our buddy was thinking about investing in a 2009 Dodge Charger (GOLD) with low miles. On 12/08 I looked for usedcars on Google for this unique vehicle. Grapevine Honda outlined several Chargers available. Excellent rates, ancestry usage along with a Gold Charger once we desired. I named the Dealer on 12/08 to verify this vehicle was still accessible. After I talked using the Salesman he explained yes the vehicle was there. Like a matteroffact he explained he might view it from wherever he was resting. I mentioned excellent we are there 12/10 to determine the vehicle. I gave him my data like a contact since my buddy isn't just from Houston but not really acquainted with purchasing a vehicle. The salesman did request whenever we were about the telephone why we were thinking about this unique vehicle. I recommended him since this is actually the shade we would like and due to the usage and cost. I persuaded my buddy to comlete the Credit Application on the internet. Considering WOW they've the vehicle therefore may as well begin the procedure and start to become one-step in front of the sport. Considering this could save us sometime. I established using the Salesman that I'd be there 12/10 AT 10:30AM to see the vehicle. I got your day off-work and we reached the Dealer at 10:20am.interested we strolled the usedcars trying to obtain a look at the vehicle before we went inside to keep in touch with the Salesman. Obviously there is NO GOLD CHARGER, for instance there have been NO CHARGERS. Bearing in mind the Web Site outlined 6 but still does by today. We strolled in to the dealer and requested for the Salesman. They stated he wasn't in? I subsequently spoke towards the Web Supervisor and he explained he was uncertain where the vehicle was and also the Salesman? I discussed that people had spoken to him the night time before and established the vehicle was there as well as for purchase. After 15-20 minutes of waiting it had been established they had no Chargers not really the Gold one we requested? I discussed that I finished the Credit Application underneath the backup this vehicle was below as well as for purchase. The Sales Director composed many reasons. I subsequently spoke towards the General Manager (Operator) and stated he'd examine this issue. He appeared to create a few reasons aswell for that event and Salesman. Our thinking was they had me finish the Application to be able to get me in the future out understanding this vehicle wasn't accessible trying to get my data and convince me into purchasing a vehicle I had beennot searching for within the 1st position. The Generation Manger stated that he was obtaining a 2009 Gold Charger at 1:00pm. He explained it'd reduced kilometers also it was what we were searching for. He requested us to visit lunchtime and he'd purchase it. I spoke to my buddy and stated that we ought to leave since it was incorrect in order for them to misrepresent this case. I also described that his credit had been went and also the more we store the more he's vulnerable to obtaining declined due to his rating obtaining decreased. We chose to have meal and hang in there.
We visited lunchtime and came back in the Dealer at 1:00pm. We questioned when the vehicle was there? They stated NO that it had been in path however they did not understand when it'd make it happen? We stated good, provide us our $40.00 bucks we allocated to lunchtime so we are able to proceed. I had been subsequently recommended the woman who addresses small money was at lunchtime and we'd need to delay or obtain a look for what we invested shipped to us. I questioned just how long till she'd return? They stated 1-hour, she'd berely quit. The Web Director also described the vehicle could be there in the same period. I believed they do not wish to provide us our meal money-back simply because they need us to remain below till we observe this vehicle. Nicely after one hour of waiting with no small cash woman I chose to request the assistant when the small cash woman was in? She named the small cash girls workplace plus they recommended she'd simply quit five minutes before. I had been PISSED TODAY. I told the assistant which were were informed to visit lunchtime and we'd be repaid. She stated ohhh... Well lets get your cash back. She named somebody plus they introduced us the $40.00 bucks. Simle as that! WE LEFT
ERROR #2 We obtain a phone at 2:30pm stating the vehicle was there. Yes, we chose to generate back again to Grapevine Ford to determine the vehicle. Recall the only real cause is basically because they'd previously went his credit. We appear there and try the vehicle and begin to create a package. We recommended just how much we desired to spend and began working. After being there until 6:30pm and obtaining no-where we quit with no vehicle. We got a call-in the day 12/11 they might except our present and also to return and begin the procedure. We return to the Dealer at 5:30pm Friday and finaly accept the cost and obtain the vehicle. This really is directly after we were informed that another person was there to purchase it and we better run up with this present. One lie after another... I actually contacted the woman our salesman stated was purchasing the vehicle and began a conversatio together with her. I inquired what type of vehicle she was purchasing and he or she stated a Ford Focus. I had been so annoyed and couldnt beleieve how shady these Sellers were. We ultimately were taken up to the Fund Director, this person was so arrogant. I suppose he thougt he would draw among us such as the Salesman did. Little did he realize I had been faniliar using the techniques they utilize when attempting to sell there guarantees. We ultimately quit there at 9:00pm. It took awhile longer due to Salesman required the vehicle to load it-up with gasoline. We were simply pleased to be departing. I went my car home and my buddy went his new vehicle. After being about the Freeway for five minutes he named and stated anything was wrong using the vehicle. He explained it felt such as the indication. I recommended him that people might go in the day. Out-of curiousty whenever we got home I went the vehicle myself. They vehicle was trembling and never increasing whenever you pressed along about the gasoline. It had been today 11pm during the night, we left the vehicle and prepared to return towards the Dealer within the AM. We woke up and got prepared to abandon. We began the vehicle along with a large dark smoke cloud arrived of the tailpipe. The vehicle struggled to begin. It never could. At this time we were PISSED, ANNOYED, IRRATE AND ANGRY. I told my buddy obtain the paperwork and lets move. We quit the vehicle there and went towards the Dealer. We came there and requested to consult with the Dog Owner. The assistant stated these were having a Group Assembly also it will be a while. We waited for fifteen minutes whenever we noticed our Salesman stroll in. We contacted him and stated that we're getting the vehicle back and we'd didn't buy it. He experimented with convince us that there is no problem and regardless of the issue was they might look after it. We stated NO, WE DON'T WANT THE VEHICLE! He quit and returned having a Supervisor, I want I really could remeber his title. This person was sooooooo rude and this type of gerk. I stated we desired to provide the vehicle back, he questioned why? I described the problem or attempted aleast. He continued interrrupting me... He explained they wouldn't consider the vehicle back. He explained "YOU CLOSED A, THE VEHICLE IS YOURS"! I mentioned I'd not create a pmt or inssure the vehicle. He explained " good, we shall report this in your credit and insure the vehicle ourselves". I mentioned all the best and quit the paperwork about the table combined with the key. We strolled out! I then remebered they had our $1000.00 money check. We went back towards the Dealer and requested for the money-back, they declined. At the moment THE DOG OWNER walks in and updates we're all shouting and have if he is able to speak with us. We described the problem to him and another Company Manager Renee. THE DOG OWNER ageed we'd experienced HECK! He explained to provide him the opportunity to consider the vehicle. I discussed that REGULAR, INTELLIGENT PEOPLE might of strolled from this on time 1. Nevertheless we were definatelty not being REGULAR, WISE people by permitting all this to occur to us. I recommended him the only path we were likely to maintain this vehicle was if he directed anyone to my home that morning to get the vehicle and repair it exactly the same time. He assured he'd. This is actually the only moment they did the things they claimed they'd. We quit the Dealer and went home. About 10:45am on 12/12 a Pull Truck Driver acquired the vehicle. We described the problem to him and he explained this Dealer is 'a discomfort within the butt'. Stated he couldnt beieve we'd pushed there a lot of occasions. We were later named from the Dealer the vehicle was prepared also it was unearthed that the Salesman the night time before had stuffed the container with Diesel Fuel. They emptied the container and set the issue. The vehicle begins today.
I'd prefer to note this was the TOUGHEST experiece I've ever endured. I've bought 13 vehicles in my own whole life which was the worst experience. Though this vehicle wasnt for myself, it had been for my buddy that had never bought an automobile before. How will you believe he seems abou this encounter. I'd prefer to note the the Dog Owner was a bit more thoughtful. Though he appeared to create reasons for his team. I'd prefer to note that I DON'T consider myself like a complainer. I'm best called laid back and pleasant. Grapevine Honda definately presented the suspicious customer in me. I'll never, actually, ever Conduct Business together again. I've published this below to save lots of another person the pain we endured.
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