After experiencing horrible support in the Middle-East to Frankfurt on the current trip, I had been involved to determine if issues might enhance about the Indonesia-US leg.
From The people viewpoint, the team were certainly better the grumps that moved us in the Middle-East to Frankfurt. Never as irritated or dictatorial with a long way. But that is where what's promising stops, sadly. Our take away in the trip was that Lufthansa has ignored just how to support the company client.
Examples:
1. No energy for notebooks running a business course (amazing - actually American Airlines has this)
2. Paper towels within the bathrooms of such inexpensive quality, they'd create an East-German timeless
3. No "food on-demand" (view stage one - America was better undoubtedly on the road around)
4. No concern luggage handling (my carrier was THE FINAL out in Ohio - despite PLATINUM standing)
5. An choice of films - as well as older TV shows
At the conclusion of the journey, searching the cottage, I found the final outcome the just positive thing Lufthansa has quit is its manufacturer.
Provided an option, like the choice I'd a week ago, between Etihad (yes!) and Lufthansa (no!), Lufthansa won't be receiving my election again later on. I'll travel them easily need to, however they may no be my main option for business.
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