My name is Kristin and I've received payments back on my car I had 11 months left on my car and I'd like to pay it off and receive my car title the number doesn't work and all the mail is being sent back to you. Why were the customers not contacted and informed of what's going on, this is just not right. Please help to keep people from losing their vehicles. I'm a single parent and I can't afford to lose my car.
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