Complaint / Review
Direct General Insurance Company
Direct General Insurance Will Not Do Right By You

My car was hit from behind in late Sept 09 by a woman driving a car belonging to one of her relatives. The car that hit mine was insured by Direct General Insurance, and the driver was issued a citation. I filed a claim with Direct, but the customer service representative waffled, and made several excuses about the woman driving not being on the account, and the policy being too 'new' (whatever that means).