Usacomplaints.com » Cars & Transport » Complaint / Review: Brent Brown Auto Group Provo, Orem, Utah - Won t back you up when tires blow, and requires unnecessary maintenance on tires for life, promises broken. #517267

Complaint / Review
Brent Brown Auto Group Provo, Orem, Utah
Won't back you up when tires blow, and requires unnecessary maintenance on tires for life, promises broken

Beware and watch out if you do business with the Brent BrownAuto group in Orem, and Provo, Utah - They will not bend over backwards foryou! We purchased several vehicles from them about two year ago forbusiness purposes. One of the reasons we purchased the trucks is; becausethey offered what they say tires for life program where they will give you freetires if you use their dealership for all maintenance; which I agree with tohelp cover the cost of the tires. However after 2 years of using them wefigured out there little lie to make more money, and charge you for maintenanceitems that aren't even required by the main manufactures of the vehicles.

Brent Brown Auto will require you to do service items on your vehicle that arenteven needed or required by the manufactures of the vehicles to keep your tiresfor life, plus there prices to do the service are higher than most certifiedrepair centers. So this is there little hidden secret to get you topurchase the vehicle, but the end result is you will pay more for the tiresthan if you just purchased the new tires when you needed them.

Also they use the cheapest tire on the market when they replace them, and tomake it worse when you have a blow out on the tire and it needs to be replacedthey do not offer road hazard insurance on the tire so you have to pay there ridiculousprice to buy the same tire. I would suggest you run away from Brent BrownAutomotive Group in Provo, Utah when you come down to it you pay more for nobetter service. I tried to talk to them about the issues of the program, and all I got was "sorry." When you hear Brent Brown on the TVhe states "will bend over backwards to be your auto group, " I agreeyou'll be bent over when you figure out how they overcharge for tires for lifeprogram. This account is true, and not made up.


Offender: Brent Brown Auto Group Provo, Orem, Utah

Country: USA   State: Utah   City: Provo
Address: 1825 N. University Parkway
Phone: 88827106
Site:

Category: Cars & Transport

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