Complaint / Review
Fidelity Warranty Services, Inc. And Courtesy Insurance Companies
Courtesy Insurance Company Southeast Toyota, SET Claim Denied At Will! Of course your "peace of mind", big bucks "all inclusive warranty" will turn into a nightmare when dealing with this company!

Educate yourself here: http://consumeraffairs.com/auto_warranty/fidelity.html
They are like the IRS. No one is above them to make sure they pay out the valid claims. My truck overheated and is in parts at the dealership... I am now responsible for over $800.00 in charges for the teardown Fidelity wanted... Just the hear them say "OVERHEAT" and your warranty is worthless. Overheat... Can you get any more VAGUE than this?
Yes the truck overheated, but not due to negligence on my part. Most like because the impeller on the water pump intermittently stopped flowing water, while I was driving causing it to overheat. The heads are warped, BUT I bought the truck with 54,000 miles on it and paid $2000.00 of the Extended Warranty to take it to 100,000 miles.
I could have purchased the truck with heads already warped, and the engine had underlying, hidden problems prior to me owning it, that I was not aware of.