On Saturday, April 11th, we went to San Bronze Honda in Gilbert, Arizona since the had a online that people were involved in. It had been a 45-mile one way journey however the vehicle appeared encouraging.
We spoke to some salesman called Red. I-test drove the vehicle. Appeared excellent. Nevertheless, it had been initially bought in Michigan and appeared to have a great deal of decay within the motor division. I questioned Reddish easily might try my technician to possess him view it so we understood if there could be any repairs that will have to create as time goes on of course if the decay will be a challenge. Additionally, there appeared to be extreme sound from the exhaust manifold that we also desired my technician to look at.
Red explained, "not a problem. Contact me Mon and you will contain it examined. I established with my supervisor & he explained that might be good." I'd previously completed this twice at additional shops round the town within the last 14 days plus they had me complete an application taking accountability for that car, ripped my evidence of insurance & driver's permit, & I would like to consider the car. That's what I had been anticipating San Bronze Ford to complete and Crimson & his supervisor established it.
On Monday, April 13th, I named Crimson on his mobile phone & informed him I'd prefer to consider the vehicle to my technician. He explained he'd be-at the dealer at 1pm and again assured me that might be not a problem.
I came around 1:15pm, state Reddish before the Car Or Truck building. Went around him. He acknowledged me and informed him that I needed to consider the vehicle today & might abandon my 08 Journey in the dealer. He explained he'd need to proceed & request his supervisor. That had me only a little concerned because so far as I had been worried the supervisor had previously decided.
Red returns & informs me the only approach the Supervisor might I would like to consider the vehicle is if he went my credit. I had been surprised along with a little upset. This vehicle was significantly less than $8k, I'd informed Reddish that I had been likely to spend money, & he'd assured me there could be not a problem getting the vehicle on Friday. I described how this wasn't appropriate which additional sellers had permitted me to get this done.
Red visited the supervisor again & then returned. He explained the Supervisor demands this is actually the only means he'll get it done. Then he described they might promote me the vehicle plus they might place in the agreement that I really could return it if it didn't fulfill my technician's acceptance.
At this time I had been livid. I quit the dealer really unhappy. Discuss poor customer support. I created a 90-mile round-trip, lost 2 hours of my period, all for nothing.
DON'T conduct business with San Brown Ford. Its shops such as this which have produced this type of poor status for vehicle sellers.
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