I have consumed my Honda Agreement to Midas #504 (Cincinnati, OH-Glenway Ave) 4 occasions within the last 6 months for that identical issue. The vehicle might turn-over although not begin.
The very first visit they changed the fuel pump since I was informed the fuel pump was not getting enough gas. I have since voiced having a Ford dealer and was educated if your Ford is dropping gas tension, the primary exchange (significantly cheaper to displace compared to gas pump) is probably the issue. I am unsure why the primary exchange was not the very first component Midas might examine. Perhaps since changing that willnot net enough revenue.
However about the first visit... Someplace in the period Midas had my vehicle and that I went it off the ton (about 4 hrs later), the exhaust tube was damaged. I'd no issues with the exhaust tube just before that evening. David (Supervisor) explained it had been in the tow business. Therefore, I'd to pay for to possess that set in addition to the catalytic converter.
1 week later my vehicle had the same issue, it'd turn-over although not begin. I got it back again to Midas, they changed a component attached to the gas pump, and explained my vehicle ought to be good.
Fourteen days later, same issue, vehicle might turn-over although not begin. I had been informed this time around by David (Supervisor) the issue was the supplier. This component was changed. I had been "assured" by David that my vehicle was "100%" and that I might have "no further issues."
Significantly less than 1 week later, same issue, vehicle might turn-over although not begin.By this time around I Have invested $2,281. I got the car to Midas, required they repair the vehicle, and declined to cover other things. David (Supervisor) was on holiday which means this period I handled Isaac the self-proclaimed "Ford Expert." I inquired if he was the "Ford Expert, " why-didn't he focus on my vehicle six months before. He advised me David decides who he allows focus on vehicles and didn't wish to provide my vehicle to him (I am working less fee for Bob). Isaac advised me he's "no concept" why David (Supervisor) changed the supplier since he is 100% certain my vehicle required a primary exchange. Therefore, the primary exchange was changed 1 week before and so much the vehicle appears to be working ok.
After my horrible encounter, I chose to contact the area supervisor (H Lindhurst). H was on holiday so his voicemail stated contact Charlie Jones. I approached Charlie your day I acquired my vehicle back (Friday-8/13/09) and described my scenario. He explained I'd a legitimate problem, but I had a need to generate the vehicle within the weekend & contact him back. I named Charlie on Friday morning, quit a note and he never called me back.
I chose to contact H (Region Supervisor) later that morning. He was really uncomfortable and honestly extremely unprofessional. He experienced the requirement to tackle me as "darling" which gives itself towards the misogynistic tone of the entire experience. I described the problem, informed him I sensed I'd been cheated after spending $2,281, and getting the identical issues. He explained my components were poor & must be changed (After talking to exactly the same Ford dealer they advised me that gas pumps seldom have to be changed & they check always the primary exchange first). H explained he'd obtain the aged components back so he may "show" in my experience they must be changed.
H left a voicemail 24 hours later declaring they no further had the components. I named him back, quit a note, but he never called back.
I called him 24 hours later, he explained the same (they did not possess the components). I questioned how he could show I needed the components. He explained he could not, however the technicians mentioned I required them-so that is all he is able to state. He agreed to purchase the $60 pull cost but nothing else. I declined his present, informed him I had been prepared to purchase the primary exchange, but I needed a reimbursement for anything else ($2,281) as these products didn't repair the problem. He turned really upset & explained he'd seek advice from his local supervisor (Steve) and call-back that night.
H never called back that night. I called him 24 hours later. He advised me these were reluctant to return the cash.
I subsequently approached Scott Guttenberg (Representative of Advertising), quit him many communications, but have not obtained a phone.
I've been cheated economically (I taken care of providers that did not repair the problem) and psychologically (Iam good this just occurred since I'm a lady & the area supervisoris misogynistic tone was proof of that).
Personally I think this can be a breach of the Customer Protection Work for the reason that they charged me for repairs that there is no reasonable basis. Midas ought to be held responsible for their dishonest business methods.
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