Usacomplaints.com » Cars & Transport » Complaint / Review: Pep Boys - They are baiting you in for a low price then putting add on in it bait an switch offer one job then said can t do it unless you do this an this an this. #498257

Complaint / Review
Pep Boys
They are baiting you in for a low price then putting add on in it bait an switch offer one job then said can't do it unless you do this an this an this

Went to pep boy for front rear bearring. They gave a good price, left it, 12 hours later they call an said brake line is bad I said replace it, 9 hours later they call an said brakes, pads rotor and steering knuckle were also bad. I ask how much they said $500. I told them I would call them back, when I did they told me they missed added it would be $800. So I went to them an they told me it was actually $900.
They gave a wriitten statement for the first job when I went there, an then they kept upping the price, then at the end they said we well not do just the bearring it all or nothing, when I told them nothing they charge me for looking at the brakes. Which I did not ask them to look at, and for three day they had the vehicle they did not even work on it.


Offender: Pep Boys

Country: USA   State: Maryland   City: GLEN BURNIE
Address: RITCHIE HWY

Category: Cars & Transport

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