Usacomplaints.com » Cars & Transport » Complaint / Review: Delta Airlines - Damaged luggage. #490576

Complaint / Review
Delta Airlines
Damaged luggage

I'm completely surprised that within this era Delta Airlines gets a totally free move in the National Govornment. Not just is that this flight notably of the monoply in Minnestoa, (Your Congress permitted them to purchase Northwest Airlines), today it's our only main flight from Minnesota. But when they harm your baggage in thier treatment, you've no privileges! For example, lately I examined a carrier from an offshore trip from Stockholm to Atlanta, then onto MN. Obviously one should adjust airplanes in Atlanta, plus clear methods. Therefore, which means that you have to declare your carrier in the one airplane, and visit traditions after which put it about the next trip to Mn. Between practices assessments I noticed that my new $200.00 Samsonite wheeled duffle bag was doing it is work, lifestyle was great. However, after coming in Mn. I came across that my completely new duffel bag was totally ruined. It appeared as if somebody had utilized a carpet knive onto it and determined this carrier was the ulimate adversary. Gaping slits were everywhere. How this occurred I hav'nt a hint. An airport worker masses the carrier on the conveyer, that will be subsequently sent to some wagon where another worker moves the carrier towards the airplane, where it's subsequently packed onto the airplane. With a lot of bags which have to become managed between airplane agendas, and placed on connecting routes, I think it is very difficult to comprehend how anybody had time for you to attack my bad duffle bag. Regardless of the clarification my duffle bag was destroyed. I immediately got the stays of my unfortunate carrier towards the luggage division to statement that I had been an unhappy camper and was informed "we are able to provide you with a comparible carrier and you will be on the way". I had been not pleased using the $40 comparible carrier and informed the broker that I had been unsatisfied. The broker in control in a Main airport addressing a Significant Flight (DELTA) explained " that is all that I will do" there's no additional payment availible. I desired to talk to the brokers boss, nevertheless, being that's was approximatly 8:00 PM, no additional supervisor was availible. (how convieniet for Delta)

In order I am aware it, should you decide to travel nowadays with Delta as your transport supplier this year, should you intend on getting some garments in a durable duffle bag with wheels which means you do not split you make carrying it around airports without any carts availible. Do intend on investing a maximum of $40 for you personally carrier requirements since Delta airlines won't recompense you in case your carrier out-of website is attacked by knive weilding workers within the solitude of thier luggage space. On the part note; does anyone understand how to connect roller-blade wheels onto an army surplus duffle bag? Does anybody know where an army surplus shop that's military duffle bags available is in Mpls? Never mind, I believe I'll attempt google perhaps it may guide me.


Offender: Delta Airlines

Country: USA   State: Minnesota

Category: Cars & Transport

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