To Whom It Could Worry:
On 6/28 I arranged a round-trip trip from Sao Paulo, Brazil (GRU) to Ny (JFK) for both my parents. Soon after supplying my economic info I obtained a contact confirming the deal.
Our parents reached the airport simply to discover there is no reservation and also the verification signal supplied wasn't legitimate.
The tumult produced was good. My dad is just a Parkinsonian patient, 78 years old, and my mom is 69 years old. This tension presents a risk for their wellness because they were equally totally confused, troubled and tired by this trouble.
In reply, BACC journey appears aloof to all of the chaos caused. I'm exceedingly discouraged when I feel hopeless regardless of being harmed.
Additionally, I'd made preparations to take some time removed from function and concentrate on spending some time together. This can be a large disappointed. I'm so saddened because of it... Certainly annoying.
Wish some effects follow this reckless conduct about the section of this company.
Thanks,
Miriam E. Ferreira
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