Hello my title is N, I'm having an issue by having an AAMCO auto-repair store, situated in queens, nyc. I possess a 1999 ford expedition, which had a check-engine light on within the splash as well as my A/D program was coming heated air. I visited the aamco on july 24th, I talked a guy who declare to become the place supervisor/operator called "marty " he questioned me that which was the issue with my vehicle and that I told him that my check-engine light on within the splash as well as my A/D program was coming heated air. He explained he might examine the vehicle, but that it'd consider about two hours, and would need to abandon him the vehicle. I reached his area at about 9:10am. I delivered towards the area and my vehicle was still within the same parking area that I'd left it. He didnt have anybody take a look at my vehicle until about 1:15 pm. Thats after I was informed they weren't sure that which was wrong using the vehicle which I will abandon them the vehicle plus they might contact me once the determine that which was incorrect. Used to do not hear back in the look for 3days, plus they explained they discovered something amiss having an engine device"evr" which price them 40 bucks as previously mentioned in reciept which my A/D condenser had a trickle. Marty mentioned that because it was sunday there wasnt much that may be completed. Marty mentioned when I needed to I will get my vehicle and utilize it for that remander of the weekend. After I delivered mon at 8am that will be once the store exposed, marty explained that since I have ownn a long warranty thru us fidelis, he'd contact them-and notice if my repairs could be protected. Marty didn't contact me the whole evening with any info. I named Marty about 8 occasions and he stated he was quit onhold for 20 minute which he didn't have time for you to waste, therefore he stated he left us fidedis a note for anyone to contact him back. I named the guarantee organization back myself and could achieve them immediately. I requested the individual to please contact the repair center, to ensure that marty might provide them with the outcomes and we are able to go forward with m b feasible state. The organization named the store and informed marty they might protect 500 towards the A/D device and never the device. Marty nevertheless didn't I would like to understand what was stated till I named him for that 10th period that evening. Marty explained exactly what the organization might protect which I'd protect the remainder. I expected him just how long wouldn't it consider since I truly require my vehicle which I'd need to get a rental, he explained dont worried that by wednesday day the job could be finished and my a/d could be functioning. The job wasn't finished until september the Next. After I visited get the vehicle the a/d blew chilly for around 2min and also the check enegine lighting was no further on within the splash, i went in to the workplace and created the cost. After I returned within the vehicle the a/d had ceased operating and began coming heated air once again. Also my vehicle began
Trembling as well as shutoff 2x by itself. I informed marty who inturn stated hello u may abandon the vehicle below for all of US again and choose it-up on friday. I told him that I'm still spending money on a rental which intotal they've had my vehicle for nearly 14 days. He told me that my vehicle should have another thing wrong but he did what i taken care of that was simply change the condenser which other things was on me. I told him that doesnt seem sensible and he explained he has nothing else he is able to do for me personally. That my vehicle should have what he named an-underlined issue that they cant determine yet. I told him to simply return my cash which he unfortunate "no method can I actually offer u a reimbursement when I stated might work is performed. I told him to check out this case like a individual and never just like a businessman which he inturn replyed to by saying I'm and because u believe that I'm taking a look at this just like a bsiness guy then u owe me 89.99 one hour for every time that my employee continues to be taking a look at your vehicle since today. Therefore today im out 351 from the rental 902.00 for that fix and my vehicle nonetheless doesn't have a/d. And today my check-engine lighting is back on within the splash I can't manage to become scammed by some con-man. Steer clear this location is just a fraud and also the supervisor/operator is extremely rude. I truly need to know may I prosecute them, and just how do I start it? Other people with this particular crisis please let me understand.
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