Usacomplaints.com » Cars & Transport » Complaint / Review: Northridge Toytoa - Service. #463780

Complaint / Review
Northridge Toytoa
Service

I've a 2007 Toyota Camry with ~ 20 E miles onto it. I observed a unique audio from the AC lover in October. I introduced the vehicle in a number of occasions to possess it analyzed and was usually informed these were unable to replicate the audio. The issue worsened and sometimes the lover for that heater Along With A/D might simply go wrong. I introduced it set for its typical support and in those days the audio was occurring so that they held it for some hours to discover that which was wrong withit. They explained there is a problem using the fan engine plus they would need to purchase the component. I planned another time for you to possess the component mounted (they'd it for 8 hours) plus they declare all of the problems are resolved. Well, I-drive the vehicle from the dealer and today I notice a brand new audio from the air conditioner. I instantly switched around (I'd quit the area ~ 10 moments earlier) and allow them notice the audio. They notice it and inform me to create back the vehicle in a few days. I actually do so that as they have to contain it overnight they provide me a rental for just one day (obviously, I've to pay for additional insurance as well as for gasoline within this rental) and create it appear it'll prepare yourself 24 hours later. 24 hours later comes and by 1 PM I Have still not gotten a phone. I xall the support individual managing my vehicle, nor notice back from him till ~ 3 PM. He informs me the vehicle wants another component and they won't have the ability to have it until tomorrow in the earliest. I will have to return towards the dealer to get the vehicle seat I quit within the vehicle (completed because it was ot be considered a oneday work). After I make it happen I begin to see the support man and that I inform him how disappointed I'm. I actually donot shout, produce any epithets, but nonetheless got my position across. The support manger chooses he will become involved and requires me why I am 'providing the serice man difficulty'. I tell him he doesn't understand the entire tale after which he claims 'yes, I actually do'. We've a backwards and forwards where he informs me present day vehicles are extremely difficult to repair because of almost all their components. He claims that frequently detecting an issue having a sound isn't anything they're ready to complete of course if they don't notice it they'll deliver it out declaring they might not think it is. He claims 'they used-to contact us oil monkeys, however now I've to become an electric along with a technical engineer'.

Througout all this he works just like a bully, hardly ever really taking accountability due to their insufficient proficiency in managing this problem and appearing to become more annoyed that I am worrying telling me the serice man does 'anything he is able to' to assist. I am writing to Toyota and certainly will allow everybody I understand not to visit this spot to purchase or possess a vehicle maintained!


Offender: Northridge Toytoa

Country: USA   State: California   City: Northridge

Category: Cars & Transport

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