My name is Renee' Johnbaptiste. I'd obtained my vehicle to Firestone to check on my car-battery, since it would not keep a cost. They examined the battery and explained the battery was poor. It had been still under warrenty at Autozone. I visited the Autozone on Uvalde Rd.in Houston, Tx. I waited in-line and requested for Dorothy the supervisor. She wasn't in. I proceded to inform the worker about requiring a brand new battery which the aged one is under warrenty. He looked over me and stated he had a need to look after the rest of the clients within the shop in-line after me, before he might look after me.in the beginning, I had been likely to conform after which I stated no, I'm inside, and that I am next in-line, and you ought to look after me next. Nicely recultantly, he questioned me for my telephone number, and after saying the number sluggish enough (five occasions) he looked over me and stated "I can not place the number in as quickly when you are stating it" and it was in a pissedoff method. I expected him what his title was since clearly he didn't would like to get his fingers filthy, afterall he was carrying orange plastic gloves. Then I recognized his logo, stated Craig, he explained he was the asst. Supervisor. Well your day just gets worse. He asks me which vehicle had the battery and that I inform him my suburban, after which he requires me do i know the type of the battery, I told him understand, my spouse (who's in Iraq, helping our nation) had often delt with all the vehicles. Effectively Craig the supervisor stated he had a need to view it and we wander to my vehicle, which he couldn't start the cover and so I did, even while having an extremely poor attitude toward me. Once we wander back to the shop, a worker called Carl informed Craig he was departing for that evening, and Carl questioned Craig wherever another worker was. Apprently he'd visited lunchtime and really should have now been back 30 mins ago. Craig the supervisor then proceeded to inform Carl bye and looked over me and stated over the shop he couldn't assist me when the additional leaves, and that I would need to return another period. I told him, appear my vehicle probably will not begin again and that I cannot move house with no fresh battery, easily might have obtained it off I'd have, I had been in holes, informing him how rude he's been and that I have never been handled thus badly, and dismissed in my own lifetime. After indicating my emotions about being handled so poorly, Carl the worker that was departing determined he'd remain and look after me and I therefore loved that. What I got from this day was when your battery or every other component is under warrenty from Autozone, you've to hold back till everybody within the entire shop gets waited on first, I will state that was the toughest begin to an attractive evening. If that's what Autozone shows their management group, I'll store elsewhere. Altering a battery is not that difficult, I understand, but this battery is just a side-mount and that I was not acquainted with just how to eliminate this kind, therefore yes I needed aid and that I was designed to feel just like I wasn't important enough to hold back on, and everyone within the shop was more essential, why? Simply because they were males, I had been the only real lady inside in those days. With 1 / 2 of our males in Iraq, some people ladies need to do both careers of dad and mom, and occasionally we require aid and it's so dissappointing that Autozone is not a location where you are able to get that and never have to remain your floor to help you have it, but it definetely not in the supervisor that does not would like to get his hands dirty.
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