My husband & I have been searching for another Nissan Armada for me to drive. We found a few 2007 models that were LE's (leather, loaded..) for around 25k. We found a 2005 from Texas Motorcars in Plano & emailed Brian Spagnola to tell him our offer. Our offer was lower than what he was asking simply because it was 2 years older than the others we had found but he was still asking 26k for it. He sent an email back to my husband & this is how it went down:
Brian: "I don't know where your looking at these 07's but you should buy every single one of them. You could get rich."
My husband: "Well thanks for the rude response. You won't earn my business.
Good luck with the sale."
Brian: "You earned that response when you offered 20k. Thats funny, it's 3k less than "average" wholesale book. I looked on the net and you can find 07's for 25900. And thats ok if your looking at 07 SE's, 2x4 with no equipment and higher miles. I dint mean to come across as rude but there is no way a dealer can buy a vehicle like this back of 20k and be able to make a profit.
SO I called Mr. Rude & he proceeded to tell me that he was the owner of the place. I told him that was beyond me because that was NO way to run a business & that I was completely offended. He told me I was not a customer of his nor would I ever be one. I told him that was right & that I thought he needed to attend college & get a business degree like I had done & maybe he would learn how to treat customers. I also told him that all he had to say was I'm sorry but I cannot accept your offer and move on..
He told me "do not call me to b*h me out you f*g b*h." And hung up.
Now - I don't know about you but I have NEVER in my life been treated so disrespectfully from any type of salesman. Ever. That was so uncalled for & the most unprofessional thing I've ever witnessed. I wouldn't TAKE that car from him if it was FREE.
He then proceeded to email MY HUSBAND, and not ME to say oops my wife at home is 9 months pregnant & it's been a rough morning. UM EXCUSE ME, I don't care if your wife is pregnant - you don't treat any prospective buyers like that, EVER.
I would HIGHLY suggest that if you are in the market for a car, DO NOT use Texas Motorcars in Plano - you might be made fun of & cursed at.
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