I ordered a PYPES highflow cat converter from the RPM outlet, when I received the product it was nuthing like the product I ordered, I have been given the run around by the help desk and now none of the e-mail adresses provided will take my mail, So i investigated this with the manufacturer see below:
To:
Sent: Wednesday, May 06 12:26 PM
Subject: Product Inquiry
Good Morning, I ordered a PYP-CMV10K1 from the RPM outlet and what I received is not what I ordered from there catalog, The catalog said, highflow cat, 10-1/2" long, polished ss with oxygen sensor port and the picture shows 21/2" pipes coming off each end, What I received is a 9" long converter shaped like a football, no oxygen sensor port, not polished, not seamless as you can see in the attached picture. RPM has been very rude and unhelpfull in resolving this matter and refuses to ship me what i ordered.
Is there anyway you can help me resolve this and identify the product as being incorrect from my picture? I have my invoice here if needed, I jusy need to know if they ripped me off, I run a performance shop in California and need vendors that are honest and efficient.
Best Regards, Steve
559-xxx-xxxx
559-xxx-xxxx
There Reply!!!
Unfortunatlly I think you got taken for a ride. That picture is not our product. This is a picture of our converters, just scroll to the bottom of the page
If there is a class action suit pending against this company I want in, if not I will sue them on my own
M/T performance
Ahwahnee, California
U.S.A.
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