Complaint / Review
Dealer Preferred Warranties, DPW Or Gold Key Warranty Aka Automobile Consumer Service Corp. Aka
Dealer Preferred Warranties, DPW Or Gold Key Warranty Automobile Consumer Service Corp. Relentless individuals wanting credit card or checking info but refuse and get ANGRY when asked want address they are located at & St. Louis / Missouri

This scam has been playing on my nerves for quite some time now. They have been phoning my wife and myself including my work phone for months to sell us an extended warranty on our vehicles. Well it seems you can't speak to anyone to have your number (s) removed from their calling list and you can't block their calls because they continually scramble their calling number.

Well I finally took the bait and played along as to try to get more information about where these companies are located. The first individual (Terry Hamton) explained the whole program and how much it was going to cost $837.50/year with $495.00 dwn for four years... What a bargain. Well whenever I asked for an address or phone number he would advise me that they don't Deal with the mail because in his words "the mail system is the least secure way of doing business" he was speechless when I have never had trouble mailing in a mortgage payment. Well this went back and fourth for awhile he asking for my credit card or checking information and me asking for a phone number or physical address. He (Terry) then transferred me to their financial division where I spoke with Ryan (no last name). Mr. Ryan advised that to make things easier he could cut my premium and down payment in half all I have to do is give him my credit card info. Again the back and fourth commenced and end result he would not give me any contact info and I didn't give any payment info.

After some research I found out that Dealer Preferred Warranties is a broker out of St Louis MO. The company that DPW was trying to sell me was Gold Key Protection Plan aka Automobile Consumer Service Corporation (ACSC) aka Vehicle Service Insurance Company aka ACSC of Florida Inc. Iplan on fowarding my complaints to the BBB, Alabama Attorneys Office and the Missouri States Attorneys Office. Oh by the way I was able to record my conversations on my cell phone. I would say that no one could argue the fact that at the very least their tactic are very unethical and I'll leave the criminal determination to the attorneys.